Hertz To Pay $168M For Accusing Customers Of Stealing Rental Cars

  • Hertz said Monday it will pay $168 million to settle hundreds of claims by customers who were falsely reported by the rental car company as having stolen its vehicles, with some innocent renters arrested and jailed for weeks or months over the reports.
  • Hertz said in a brief statement that it was settling 364 claims, which it said amounted to 95 percent of the outstanding claims against the company over the false theft reports.
  • Dozens of customers had shared stories on social media and broadcast television programs of being arrested, “swatted” or stopped at border crossings after Hertz had incorrectly reported them to the authorities for stealing vehicles from its rental fleet.