McDonald’s New Drive-Thru Feature Has Customers Feeling ‘Exposed’

  • A new feature at McDonald’s drive-throughs has divided customers after many claimed it “exposed” their fast-food habits.
  • The popular burger chain introduced a personalized greeting on the digital screens at drive-thru kiosks in December which welcome customers who order through the MyMacca’s [Australian McDonald’s app] app by name.
  • Gold Coast influencer Jasmine Hand recently discovered the new McDonald’s feature while buying food at a drive-thru and shared her shock on TikTok.
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