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Obamacare Call Center Workers Plan Strike 

  • Hundreds of call center workers trained to field Americans’ questions about ObamaCare health insurance coverage are planning to walk off the job on the first day of Affordable Care Act open enrollment Tuesday in a protest aimed at seeking higher pay and better working conditions from their private-sector employer.
  • The protesting workers are seeking a minimum wage of $25 per hour and at least 30 minutes of non-call time per shift, arguing that they are underpaid and need more time to “compose themselves” due to an increase in abusive callers since the pandemic began.
  • Maximus said employees who work eight hours could take two 15-minute rest breaks in addition to their half-hour lunch break.
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