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News of the Weird

OH GREAT: Airline Gets Rid Of Telephone Customer Service

View Source | November 26, 2022 9:29 am

  • Frontier Airlines said it stopped offering customer service by phone last weekend.
  • The airline said customers can reach out by text or social media channels and WhatsApp.
  • The shift aims to lower labor costs and increase the number of customers it can help at once.
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