Self-Checkout Machines Now Ask For Tips
View Source | May 14, 2023 5:38 pm
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- Consumers already contending with a squeeze on their bank accounts due to inflation are now facing more pressure as businesses introduce new tipping features at self-checkout machines.
- Companies, including airports, bakeries, coffee shops and sports stadiums, have now introduced the self-serve tipping option, where customers can leave tips including the typical 20%, despite facing minimal to no interaction with any employee, according to a recent report by The Wall Street Journal.
- Customers report feeling obligated to leave a tip as they question where and to whom the extra money is actually going, but businesses are increasingly embracing the option to boost pay for workers outside of salaries, according to WSJ.
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