- “We have swiftly taken steps to bolster our operational resilience and are undergoing a detailed review of the December events,” Southwest CEO Bob Jordan remarked.
- “In addition, our Board of Directors has established an Operations Review Committee that is working with the company’s management to help oversee the company’s response. As part of our efforts, we are also conducting a third-party review of the December events and are reexamining the priority of technology and other investments planned in 2023.”
- Shares for Southwest fell 4.8% on Thursday morning after the announcement; the company’s stock price has fallen more than 12% since the beginning of December.
