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Weather

SW Pilots Say Outdated IT, Lousy Management To Blame In Disaster

View Source | December 28, 2022 7:02 am

  • While Winter Storm Elliott made the travel situation worse, Southwest executives have been aware of problems in their system for years, Southwest Airlines Pilots Association Vice President Mike Santoro said Tuesday.
  • Facing many of the same challenges as stranded passengers, Southwest Airlines employees point to years of mistreatment, software system neglect and management failures as causes of the airline’s latest travel catastrophe.
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