This Major Grocery Store Promises To Never Add Self-Check Out

  • However, Trader Joe’s will continue to hire on-site staff as the company believes its employees are more important than the glitz and the glamour of self-checkout.
  • “The bottom line here is that our people remain our most valued resource,” Tara Miller, Trader Joe’s vice president of marketing, said on the Inside Trader Joe’s podcast.
  • “While other retailers were cutting staff and adding things like self-checkout, curbside pickup, and outsourcing delivery options, we were hiring more crew, and we continue to do that.”
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