• The ancient floors of Westminster Hall were damaged as 250,000 mourners queued hours to see the Queen lying-in-state.
• Hundreds of thousands lined the streets of London, waiting up to 14 hours to pay their final respects to the late monarch.
• A carpet was glued to the ground inside the historic palace as waves of people flooded in to visit across four days in September, but its 180-year-old Yorkstone flooring still suffered damage.

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