- Some of the people who have sued Hertz said police held them at gunpoint over the mixups.
- “We are reviewing and considering each claim brought against Hertz on its individual merits,” Hertz spokesman Jonathan Stern said at the time. “We have begun extending settlement offers to dozens of claimants and will continue to do so on a case by case basis.”
- Hertz CEO Steven Scherr arrived at the company in February and promised to fix the problem.
