• During the 2020 election, the Department of Homeland Security’s Cybersecurity and Infrastructure Agency (CISA) partnered with the Election Integrity Partnership (EIP), a consortium of groups led by the Stanford Internet Observatory, to track and counter what they considered mis- and dis-information.
• EIP surveilled hundreds of millions of social media posts and collected from the cooperating government and non-governmental entities that it calls its “stakeholders” potential violations of social media platforms’ policies concerning election speech.
• It coordinated its efforts primarily through a digital “ticketing” system. There, one of its as many as 120 analysts or an external partner could highlight a piece of offending social media content, or narrative consisting of many offending posts, by creating a “ticket,” and share it with other relevant participants by “tagging” them. Tagged participants could then communicate with each other, in something of a group chat, about the veracity of the flagged content, concerns about its spread, and what actions they might take to combat it.

Tagged: Partner