- The National Eating Disorders Association disabled its chatbot, named Tessa, due to the “harmful” responses it gave people.
- “Every single thing Tessa suggested were things that led to the development of my eating disorder,” activist Sharon Maxwell wrote in an Instagram post.
- The chatbot was set to become the primary support system for people seeking help from the association, the largest nonprofit organization dedicated to eating disorders.
- Tessa, described as the “wellness chatbot,” was trained to address body-image issues using therapeutic methods and limited responses.
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Eating Disorder Helpline Dumps AI Chatbot For Dishing Harmful Advice
FILE - This Monday, Aug. 1, 2016 file photo shows the humanoid robot "Alter" on display at the National Museum of Emerging Science and Innovation in Tokyo. Understanding humor may be one of the last things that separates humans from ever smarter machines, computer scientists and linguists say. (AP Photo/Koji Sasahara)
