Instacart Agrees To Pay $2.54M Over Telling Customers Fees Were For Tips

Money goes to District of Columbia's government, which filed a suit in 2020 alleging company misled customers into believing service fees were for tips.

  • D.C. Attorney General Karl Racine announced Monday city has reached a settlement.
  • Deal requires San Francisco-based online delivery company to pay city $1.8 million over deceptive fees and roughly $739,000 for not paying taxes.
  • Racine filed suit in D.C. Superior Court.
  • “D.C. consumers expect their tips to go to workers – not the c-suite,” the attorney general said. “Any company that attempts to dodge their obligations to workers and consumers will be held accountable.”


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